Skip to content
PRSXATM

Terms of Service

Effective and last updated 8 October 2026

In short: PRSXA is an AI assistant for people aged 18 and over. Use it lawfully and responsibly, check important answers, and keep your account safe. Paid plans renew automatically until you cancel and are not refundable, except where the law says otherwise. The full terms below apply.

1. About these terms

These Terms of Service ("Terms") are an agreement between you and Pearl Organisation ("Pearl Organisation", "we", "us"). They apply to PRSXA at prsxa.com, its chat, and any related features we provide (together, the "Service"). PRSXA is powered by Pearl AI, our own AI platform.

By creating an account, signing in, or using the Service, you agree to these Terms and to the documents they refer to: the Acceptable Use Policy, the Subscriptions and Refunds policy, the Privacy Policy and the Cookie Policy. If you don't agree, please don't use the Service.

If you use PRSXA on behalf of a company or other organisation, you confirm that you are allowed to accept these Terms for it, and "you" includes that organisation.

2. Who can use PRSXA

  • You must be at least 18 years old, and old enough to form a binding contract where you live.
  • You must not be barred from using the Service under the laws that apply to you or to us, and you must not be on a government list of restricted or sanctioned persons.
  • The Service is not intended for children. If we learn that an account belongs to someone under 18, we will close it.

3. Your Pearl Organisation account

PRSXA uses one Pearl Organisation account. If you already use Pearl Client Workspace (PCW), Pearl Marketplace or Pearl Products, or you are a PEARLian with an ERP account, you can sign in to PRSXA with the same email and password. The first time you do, we create your PRSXA account under the same email and ask you to accept these Terms. Opening PRSXA from another Pearl product signs you in with a one-time secure link.

  • Give accurate information and keep it up to date. Your email address must be your own and verified.
  • Keep your password secret, and turn on two-step sign-in for extra protection. You are responsible for everything that happens in your account.
  • One person, one account. Don't share your account, sell it, or create extra accounts to get more free messages.
  • Tell us straight away at support@pearlorganisation.com if you think someone else is using your account.
  • PEARLian accounts stop working on PRSXA when the ERP account is closed.

4. The free plan and fair use

PRSXA Free is provided at no charge with a fair-use allowance that refills over time. When part of the allowance is used, you may be moved to a lighter model or asked to wait until it refills; the Service shows when that will be. To keep PRSXA fast and available for everyone, we may change free allowances, models and features, limit how often certain features are used, and pause free chat for short periods when demand is very high. Free features are offered as they are, without any commitment to keep them.

5. Paid plans

Paid plans (currently PRSXA Plus and PRSXA Pro) give you larger allowances, more capable models and additional features, as described on the plans page at the time you buy.

  • Billing and renewal. Paid plans are billed in advance for each billing period and renew automatically at the then-current price until you cancel. You authorise us and our payment providers to charge your saved payment method at each renewal.
  • Currency and taxes. Customers in India are billed in Indian rupees; everyone else is billed in US dollars. Prices may not include taxes, which are added where required by law.
  • Cancelling. You can cancel at any time. Cancelling stops the next renewal; your plan stays active until the end of the period you have already paid for.
  • No refunds. All payments for paid plans are final and non-refundable, as explained in the Subscriptions and Refunds policy, except where the law of your country requires otherwise.
  • Price changes. We will tell you at least 30 days before a price change affects your plan. The new price applies from your next renewal after that notice; you can cancel before then.
  • Failed payments. If a renewal payment fails, we may retry it and, if it still fails, move your account to the free plan.

6. AI answers: please read

PRSXA generates answers with artificial intelligence. AI can be wrong, incomplete or out of date, and can sound confident when it is wrong. It may also produce content that is similar for different users.

  • Check anything important before you rely on it, especially facts, figures, citations and code.
  • PRSXA does not give professional advice. Do not use it as a substitute for a qualified doctor, lawyer, financial adviser, engineer or other professional, and do not use it to make decisions that have legal or similarly significant effects on people without proper human review.
  • Web search results and sources come from third-party websites that we do not control or endorse.
  • Images created by PRSXA are AI-generated. Don't present them as real photographs of real events or people.

7. Your content

"Your content" means what you type, upload or share with the Service (input) and what the Service produces for you (output).

  • You own your content. As between you and us, you keep all rights in your input, and to the extent the law allows, we assign to you our rights in the output. You may use output for any lawful purpose, subject to these Terms.
  • Permission to run the Service. You give us a worldwide, non-exclusive, royalty-free licence to host, process, transmit and display your content only as needed to provide, secure and support the Service for you, to comply with the law, and to enforce these Terms.
  • Your responsibility. You confirm you have the rights to everything you upload, and that your content and your use of output do not break the law or anyone's rights. Don't upload other people's personal data unless you are allowed to.
  • Deleting. You can delete any chat at any time. Deleted chats and files are permanently removed from our systems, including backups, within 90 days. See the Privacy Policy.

8. Our rights

The Service, including its software, models, design, text and the PRSXA™ name and P mark, belongs to Pearl Organisation and is protected by intellectual property laws. PRSXA™ is a trademark of Pearl Organisation. These Terms give you a personal, non-transferable, non-exclusive right to use the Service as allowed here; they do not give you any other rights in it. Don't use our names or marks without our written permission.

If you send us ideas or feedback, we may use them freely without paying you or giving you credit.

9. Acceptable use

You must follow the Acceptable Use Policy. In particular, you must not use the Service to break the law, harm people, create sexual content involving minors, create malware or attack systems, deceive people, or get around our limits and safety measures. We use automatic safety checks and may refuse requests, remove content, limit features or close accounts that break these rules.

10. Building with our AI

PRSXA is for chatting. You may not use automated means (bots, scripts or scrapers) to access the Service, or offer PRSXA to others as part of your own product. To add AI to your own app or website, use the Pearl AI API, which has its own terms.

11. Third-party services

Some features rely on other providers, for example AI model providers, payment processors and web search. Their services may have their own terms. We are not responsible for third-party websites or content you reach through the Service.

12. Changes to the Service

We improve PRSXA all the time. We may add, change or remove features, models and limits. If a change significantly reduces what you get on a paid plan during a period you have paid for, we will tell you in advance where we reasonably can.

13. Suspension and closing your account

  • You can stop using PRSXA at any time and ask us to delete your account by writing to support@pearlorganisation.com. Deleting your PRSXA account does not delete your accounts in other Pearl products unless you ask for that too.
  • We may suspend or close your account, or limit your access, if you break these Terms or the Acceptable Use Policy, if we must do so by law, if your account creates risk or harm for others or for us, or if a free account stays unused for a long time. Where reasonable, we will tell you first and give you a chance to fix the problem.
  • If we close a paid account because you broke these Terms, you will not receive a refund.
  • Sections 6, 7, 8 and 14 to 18 continue to apply after your account is closed.

14. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available". We do not promise that it will be uninterrupted, error-free or secure, or that output will be accurate, complete or fit for a particular purpose. Some countries don't allow these exclusions, so some of them may not apply to you; you may also have rights as a consumer that these Terms cannot take away.

15. Limitation of liability

To the fullest extent permitted by law:

  • we are not liable for indirect, incidental, special, consequential or punitive losses, or for loss of profits, revenue, data, goodwill or business opportunities, arising from or related to the Service; and
  • our total liability for all claims arising from or related to the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) US$50.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence.

16. Indemnity

If you use the Service for business purposes, you will defend and compensate Pearl Organisation, its officers and PEARLians against claims, losses and costs (including reasonable legal fees) that arise from your content, your use of the Service, or your breach of these Terms or the law.

17. Governing law and disputes

These Terms are governed by the laws of the place where Pearl Organisation has its registered office. Before starting any formal proceedings, please contact us so we can try to resolve the problem informally within 30 days. Subject to that, the courts of that place have exclusive jurisdiction. If you are a consumer living in a country whose laws give you the right to bring proceedings in your own courts, or to rely on mandatory protections of your local law, nothing in this section takes those rights away.

18. General

  • Changes to these Terms. We may update these Terms. If a change is important, we will tell you by email or in the Service before it takes effect and ask you to accept the new version. If you do not accept, you may stop using the Service and cancel your plan.
  • Entire agreement. These Terms and the documents they refer to are the whole agreement between you and us about the Service.
  • Transfer. You may not transfer your rights under these Terms. We may transfer ours to a company in our group or to a successor business, as long as your rights are not reduced.
  • Severability and waiver. If part of these Terms is found unenforceable, the rest stays in force. If we don't enforce a right straight away, we can still enforce it later.
  • Events outside our control. We are not responsible for delays or failures caused by events we cannot reasonably control.
  • Language. These Terms are written in English. If we provide a translation, the English version applies if there is any difference.

Contact us

Pearl Organisation
Email: support@pearlorganisation.com. For privacy requests, please write "Privacy request" in the subject line. For complaints, write "Grievance" in the subject line and it will go to our Grievance Officer.